Receptionist Recruitment Melbourne

Our reception candidates bring more than strong phone and customer-service skills. Depending on the role, they may also support meeting rooms, visitor management, office coordination, administration, facilities, travel, events and general team support.

WellsGray recruits across a broad range of industries and workplace environments, from professional services and corporate offices through to education, healthcare and other client-facing organisations.

We take the time to understand how your front-of-house function operates, the type of person who will work well in your team and the level of support the role needs to provide. This helps us introduce candidates who can represent your business confidently from day one.

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A receptionist is often the first person a client, customer or visitor interacts with, which makes the role an important part of your workplace experience.

WellsGray recruits receptionists and front-of-house professionals who are polished, organised, approachable and comfortable working in busy environments. We look beyond basic reception experience to understand how candidates communicate, manage competing priorities and contribute to the wider office.

Our Melbourne recruitment team has worked with reception and office-support professionals for more than 25 years and maintains an established network of candidates available for temporary, contract and permanent opportunities.

Whether you need urgent leave cover, ongoing temporary support or a long-term hire, we can help you find someone who fits both the role and your workplace.

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What Does a Receptionist or Front-of-House Professional Do?

Reception and front-of-house roles can vary significantly depending on the size, structure and needs of the business.

Typical responsibilities may include:

• greeting visitors and managing reception areas
• answering and directing calls, emails and enquiries
• coordinating meeting rooms and appointments
• managing couriers, mail and deliveries
• supporting office administration and data entry
• assisting with facilities and workplace coordination
• organising travel, meetings and internal events
• providing general support to executives and wider teams
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In more senior or corporate environments, receptionists may also take on broader workplace experience, facilities, administration and office coordination responsibilities.

Understanding the full scope of the role is important when recruiting. WellsGray works closely with each client to define what the position actually requires before introducing suitable candidates.

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